We are looking for a result-driven retail sales associate responsible for all sales job duties, from generating leads to closing sales. Sales Associate Duties and responsibilities include working closely with customers to determine their needs, answering their questions about our products, and recommending the right solutions. You should be able to resolve customer complaints and ensure maximum client satisfaction promptly. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance to high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service

Assess customer's needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis

“Go the extra mile” to drive sales

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross-sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

Proven work experience as a Retail Sales associate, Sales representative, or similar role

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Working knowledge of customer and market dynamics and requirements

Track record of over-achieving sales quota

Hands-on experience with POS transactions

Job Types: Full-time, Part-time

Pay: $13.25 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Language:

• Spanish (Preferred)

Work Location: In person